Career
Join our team of experts and professionals. Our goal is to know the tech and aid our clients in the implementation and usage of it. We are looking for customer-centric IT experts and professionals who understand what it is to bring leading IT and cloud solutions to a local market.
Citrix Sales Engineer- Virtualization and Digital Workspace
NUMBER: #312
Innocom is looking for a Citrix Sales Engineer with wide knowledge in Virtualization and Digital Workspace to join our local Citrix team.
Responsibilities:
- Performs in-depth and technical presentations for customers, partners, events
- Manage and coordinate all technical requirements in the Sales process
- Troubleshooting and resolving technical issues
- Responding to functional and technical elements of RFIs/RFPs
- Driving POCs and technology evaluations with prospects
- Instruct official Citrix Courses and Workshops
Requirements:
- Knowledge in Virtual Desktop Infrastructure world (Citrix, VMware, Microsoft)
- Knowledge in Microsoft infrastructure (Active Directory,CA, Kerberos, DNS and IIS)
- Ability to optimize Group Policy Objects and User Profile
- At least 3 years of experience as a Pre-Sales Engineer or Solution Architect.
- Strong customer service skills and experience in a customer-facing role.
- Effective technical presentation skills.
- Strong communication skills, proficient in both technical and business English
- Ability to quickly learn, understand, and work with new products and updates
- Team Player and High level of customer service skills
- Security clearance – an advantage
- Hands on and troubleshooting Skills
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Technical IT Engineer – Observability and AIOps
NUMBER: #
Webiscope, part of Innocom is a technology company specializing in Observability and AIOps. We partner with industry-leading platforms such as NewRelic, PagerDuty, and StrongDM, while also helping our clients launch open Observability platforms using Grafana, Prometheus, Tempo, and Loki. Our mission is to empower enterprises and tech companies to achieve production excellence and optimize their digital operations.
Job Overview:
We are looking for a proactive and skilled Technical IT Engineer to join our team in Petach Tikva. This role is ideal for someone with a solid foundation in IT systems who is eager to enhance their skills in Observability and AIOps tools. You will work closely with customers and the CTO, supporting technical deployments, installations, training, and troubleshooting in a sales-aware environment.
Key Responsibilities:
• Deployment & Installation: Lead and assist in deploying and configuring Observability and AIOps solutions (e.g., NewRelic, Grafana, Prometheus) for customers.
• Customer Training: Conduct technical training sessions to enable customers to maximize the value of deployed solutions.
• Technical Support: Provide responsive technical support to customers, troubleshoot issues, and offer creative solutions.
• Documentation: Maintain detailed documentation of technical processes, configurations, and customer interactions.
• Sales Collaboration: Work alongside the CTO and sales team to align technical solutions with customer needs during pre-sales and post-sales engagements.
• Continuous Learning: Stay updated on Observability tools and technologies to bring best practices and innovations to customer engagements.
Requirements:
- Bachelor’s degree in Computer Science, Information Systems, or a related field. Equivalent practical experience will also be considered.
- Experience:
- 1-3 years of experience in a technical role, such as IT support, system administration, or DevOps.
- Exposure to Observability tools (e.g., Grafana, Prometheus) or cloud platforms (AWS, Azure, GCP) is highly desirable.
- Technical Skills:
- Basic to intermediate understanding of IT systems and troubleshooting.
- Familiarity with Linux environments, cloud platforms, and scripting languages (e.g., Bash, Python) is an advantage.
- Strong communication skills in Hebrew and English, with the ability to explain technical concepts clearly.
- Customer-oriented mindset with the ability to build trust and relationships.
- Proactive problem-solving skills and a desire to grow professionally.
Why Join Webiscope & Innocom?
- Gain hands-on experience with cutting-edge Observability and AIOps solutions.
- Work in a collaborative and innovative environment with opportunities for professional growth.
- Contribute to the success of industry-leading enterprises while building your technical expertise.
- This role is based in Petach Tikva, with occasional travel to customer sites or industry events as needed.
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Why work with us?
Our People
Our people are our greatest asset and we aim to provide them with a professional environment that allows them to develop both personally and professionally. Our people are innovators who understand the rapidly shifting landscape of the IT world and they are fearless in their drive to bring the innovation that makes a difference to a wider audience.
Our Success
Our achievements have been built on the ability of our people to combine their knowledge of the best IT enterprise solutions out there, with our extensive understanding of what business leaders need to empower their workforces and protect their company assets at the same time. We are looking for people who know how to succeed within an environment that is continually looking for ways to aim higher and think bigger
Our Culture
We believe in an inclusive and diverse workplace environment that recognizes and appreciates the individual skills and knowledge of our team. We are looking for individuals who appreciate the value of a diverse, can-do workplace that merges people and skills together in order to build a dynamic, international working environment.
Our Vision
Our vision is to combine the best IT solutions with the companies who need them. With this in mind, we are searching for others who share this vision. People who are excited about combining technology solutions and the business world through a consumer-centric approach that fosters relationships and partnerships.
Our International Outlook
Our outlook is international. We are seeking people who understand what it means to be part of an international environment that is global in its reach and vision. We source the best IT solutions from around the world and build partnerships along the way. We are committed to finding people who feel the same way.